Overview
All Service Station Attendants
-
$1,074 Weekly Pay
-
Moderate Future Growth
-
13,200 workers Employment Size
-
Entry level Skill level rating
-
30% Full-Time Full-Time Share
-
42 hours Average full-time
-
32 years Average age
-
47% female Gender Share
Service Station Attendants sell fuel, lubricants and other automotive accessories, and perform minor maintenance on motor vehicles at service stations.
Also known as: Driveway Attendant.
You can work as a Service Station Attendant without formal qualifications. Some on the job training may be provided.
Tasks
- filling fuel tanks and containers to level specified by customer
- checking and replenishing air pressure in vehicle tyres, and oil and other vehicle fluid levels
- washing vehicle windscreens and windows
- performing minor repair work to vehicles such as replacing tyres, light bulbs and windscreen wiper blades
- maintaining and operating automatic car wash facilities
- collecting payments from customers for purchases
- cleaning petrol pumps and surrounding driveway, shop and facilities
- undertaking stock control and preparing reports on fuel, oil, accessories and other items sold
- replenishing stock of fast foods, newspapers, magazines and grocery items
Prospects
There were 13,200 Service Station Attendants in 2020. The number of workers:
- fell over the past 5 years
- is expected to grow over the next five years
- is likely to reach 13,800 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a medium sized occupation.
- Location: Service Station Attendants work in many regions of Australia.
- Industries: Most work in the Retail Trade industry.
- Earnings: Full-time workers on an adult wage earn around $1,074 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Less than half work full-time (30%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 32 years (compared to the average of 40 years). Many workers are under 25 years of age (29%).
- Gender: 47% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You can work as a Service Station Attendant without formal qualifications. Some on the job training may be provided.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore VET training pathways.
Skills & Knowledge
Employers look for Service Station Attendants who are well presented and provide good customer service.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Chemistry
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Physics
The physical laws of matter, motion and energy, and how they interact through space and time.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
Skills
Skills can be improved through training or experience.
-
Serving others
Looking for ways to help people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Repairing
Fixing machines or systems.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Operation and control
Controlling equipment or systems.
-
Equipment maintenance
Maintaining equipment and deciding what maintenance will be needed in the future.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Social perceptiveness
Understanding why people react the way they do.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Extent flexibility
Bend, stretch, twist, or reach with your body, arms, and/or legs.
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Finger dexterity
Put together small parts with your fingers.
-
Near vision
See details that are up-close (within a few feet).
-
Oral comprehension
Listen to and understand what people say.
-
Multilimb coordination
Use your arms and/or legs at the same time while sitting, standing, or lying down.
-
Control precision
Quickly change the controls of a machine, car, truck or boat.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Speech recognition
Identify and understand the speech of another person.
-
Stamina
Exercise for a long time without getting winded or out of breath.
-
Static strength
Lift, push, pull, or carry things.
-
Visualization
Imagine how something will look after it is moved around or changed.
-
Colour discrimination
Notice differences between colours, including shades of colour and brightness.
-
Far vision
See details that are far away.
-
Speech clarity
Speak clearly so others can understand you.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Activities
These are kinds of activities workers regularly do in this job.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Working with mechanical equipment
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6031.00 - Automotive and Watercraft Service Attendants.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Face-to-face discussions
Talk with people face-to-face.
-
Telephone
Talk on the telephone.
-
Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Time pressure
Work to strict deadlines.
-
Spend time standing
Spend time standing at work.
-
Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Being exact or accurate
Be very exact or highly accurate.
-
Dangerous equipment
Work near dangerous equipment like saws, machinery with open moving parts, or moving traffic.
-
Outdoors, exposed to weather
Work outdoors, exposed to the weather.
-
Contact with the public
Work with customers or the public.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Minor burns, cuts, bites, or stings
Be exposed to minor burns, cuts, bites, or stings.
-
Teamwork
Work with people in a group or team.
-
Walking and running
Spend time walking and running.
-
Indoors, not heat controlled
Work indoors without heating or cooling (e.g., warehouse without heat).
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Helping
Working with people. Helping or providing service to others.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6031.00 - Automotive and Watercraft Service Attendants.
All Service Station Attendants
-
$1,074 Weekly Pay
-
Moderate Future Growth
-
13,200 workers Employment Size
-
Entry level Skill level rating
-
30% Full-Time Full-Time Share
-
42 hours Average full-time
-
32 years Average age
-
47% female Gender Share
Service Station Attendants sell fuel, lubricants and other automotive accessories, and perform minor maintenance on motor vehicles at service stations.
Also known as: Driveway Attendant.
You can work as a Service Station Attendant without formal qualifications. Some on the job training may be provided.
Tasks
- filling fuel tanks and containers to level specified by customer
- checking and replenishing air pressure in vehicle tyres, and oil and other vehicle fluid levels
- washing vehicle windscreens and windows
- performing minor repair work to vehicles such as replacing tyres, light bulbs and windscreen wiper blades
- maintaining and operating automatic car wash facilities
- collecting payments from customers for purchases
- cleaning petrol pumps and surrounding driveway, shop and facilities
- undertaking stock control and preparing reports on fuel, oil, accessories and other items sold
- replenishing stock of fast foods, newspapers, magazines and grocery items
There were 13,200 Service Station Attendants in 2020. The number of workers:
- fell over the past 5 years
- is expected to grow over the next five years
- is likely to reach 13,800 by 2025.
Source: ABS Labour Force Survey, seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025. The number employed includes people who work in this occupation as their main job. People who work in more than one job are counted against the occupation they work the most hours in.
Employment Snapshot
- Size: This is a medium sized occupation.
- Location: Service Station Attendants work in many regions of Australia.
- Industries: Most work in the Retail Trade industry.
- Earnings: Full-time workers on an adult wage earn around $1,074 per week (below the average of $1,460). Earnings tend to be lower when starting out and higher as experience grows.
- Full-time: Less than half work full-time (30%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 42 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 32 years (compared to the average of 40 years). Many workers are under 25 years of age (29%).
- Gender: 47% of workers are female (compared to the average of 48%).
Employment Outlook
Source: ABS Labour Force Survey, ABS seasonally adjusted data to November 2020 and National Skills Commission Employment Projections to 2025.
Weekly Earnings
Source: Based on ABS Survey of Employee Earnings and Hours (cat. no. 6306.0), May 2018, Customised Report. Median weekly total cash earnings for full-time non-managerial employees paid at the adult rate. Earnings are before tax and include amounts salary sacrificed. Earnings can vary greatly depending on the skills and experience of the worker and the demands of the role. These figures should be used as a guide only, not to determine a wage rate.
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You can work as a Service Station Attendant without formal qualifications. Some on the job training may be provided.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore VET training pathways.
Employers look for Service Station Attendants who are well presented and provide good customer service.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Mechanical
Machines and tools, including their designs, uses, repair, and maintenance.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Chemistry
Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Engineering and technology
Use engineering, science and technology to design and produce goods and services.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Physics
The physical laws of matter, motion and energy, and how they interact through space and time.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Technical design
Design techniques, tools, and principles used to make detailed technical plans, blueprints, drawings, and models.
Skills
Skills can be improved through training or experience.
-
Serving others
Looking for ways to help people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Repairing
Fixing machines or systems.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Operation and control
Controlling equipment or systems.
-
Equipment maintenance
Maintaining equipment and deciding what maintenance will be needed in the future.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Social perceptiveness
Understanding why people react the way they do.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Quality control analysis
Doing tests and checking products, services, or processes to make sure they are working properly.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Operation monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Extent flexibility
Bend, stretch, twist, or reach with your body, arms, and/or legs.
-
Trunk strength
Use your abdominal and lower back muscles a number of times without 'giving out' or fatiguing.
-
Finger dexterity
Put together small parts with your fingers.
-
Near vision
See details that are up-close (within a few feet).
-
Oral comprehension
Listen to and understand what people say.
-
Multilimb coordination
Use your arms and/or legs at the same time while sitting, standing, or lying down.
-
Control precision
Quickly change the controls of a machine, car, truck or boat.
-
Manual dexterity
Quickly move your hand to grasp, manipulate, or assemble objects.
-
Arm-hand steadiness
Keep your hand or arm steady.
-
Speech recognition
Identify and understand the speech of another person.
-
Stamina
Exercise for a long time without getting winded or out of breath.
-
Static strength
Lift, push, pull, or carry things.
-
Visualization
Imagine how something will look after it is moved around or changed.
-
Colour discrimination
Notice differences between colours, including shades of colour and brightness.
-
Far vision
See details that are far away.
-
Speech clarity
Speak clearly so others can understand you.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
Activities
These are kinds of activities workers regularly do in this job.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Controlling equipment or machines
Operating machines or processes either directly or using controls (not including computers or vehicles).
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Driving vehicles or equipment
Running, manoeuvring, navigating, or driving things like forklifts, vehicles, aircraft, or water craft.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Working with mechanical equipment
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Estimating amounts, costs and resources
Working out sizes, distances, amounts, time, costs, resources, or materials needed for a task.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6031.00 - Automotive and Watercraft Service Attendants.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Face-to-face discussions
Talk with people face-to-face.
-
Telephone
Talk on the telephone.
-
Wear common protective or safety equipment
Wear equipment like safety shoes, glasses, gloves, hard hats or life jackets.
-
Using your hands to handle, control, or feel
Spend time using your hands to handle, control, or feel objects, tools or controls.
-
Time pressure
Work to strict deadlines.
-
Spend time standing
Spend time standing at work.
-
Exposure to contaminants
Be exposed to pollutants, gases, dust or odours.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Being exact or accurate
Be very exact or highly accurate.
-
Dangerous equipment
Work near dangerous equipment like saws, machinery with open moving parts, or moving traffic.
-
Outdoors, exposed to weather
Work outdoors, exposed to the weather.
-
Contact with the public
Work with customers or the public.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Minor burns, cuts, bites, or stings
Be exposed to minor burns, cuts, bites, or stings.
-
Teamwork
Work with people in a group or team.
-
Walking and running
Spend time walking and running.
-
Indoors, not heat controlled
Work indoors without heating or cooling (e.g., warehouse without heat).
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
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Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
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Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
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Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
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Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
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Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
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Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
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Helping
Working with people. Helping or providing service to others.
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Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
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Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
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Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 53-6031.00 - Automotive and Watercraft Service Attendants.