Overview
All Ticket Salespersons
-
$1,035 Weekly Pay
-
Stable Future Growth
Ticket Sellers
-
15,400 workers Employment Size
-
Entry level Skill level rating
-
43% Full-Time Full-Time Share
-
41 hours Average full-time
-
33 years Average age
-
68% female Gender Share
Ticket Sellers sell tickets and make reservations for services such as travel and admission to sporting and entertainment venues. They may take tickets, issue boarding passes, or assist in the use of self-check systems. They may also work in call centres.
Specialisations: Booking Clerk, Reservations Clerk.
You can work as a Ticket Seller without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as tourism, hospitality or customer service.
Tasks
- Receives customers' requests, accepts payments, collects money, and issues tickets, receipts and change.
- Answers inquiries about charges, routes, schedules, reservations, coming attractions and fares.
- Contacts customers to cancel or confirm reservations.
Prospects
The number of people working as Ticket Sellers (in their main job) stayed about the same over 5 years:
from 15,900 in 2011 to 15,400 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Ticket Sellers work in many regions of Australia.
- Industries: Most work in Transport, Postal and Warehousing; Information Media and Telecommunications; and Administrative and Support Services.
- Full-time: Less than half work full-time (43%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 33 years (compared to the average of 40 years). Many workers are under 25 years of age (32%).
- Gender: 68% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You can work as a Ticket Seller without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as tourism, hospitality or customer service.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Retail Services VET training pathways.
Skills & Knowledge
Employers look for Ticket Salespersons that provide good customer service, are reliable and well presented.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Skills
Skills can be improved through training or experience.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Serving others
Looking for ways to help people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Reading comprehension
Reading work related information.
-
Social perceptiveness
Understanding why people react the way they do.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Instructing
Teaching people how to do something.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Mathematics
Using maths to solve problems.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Speech clarity
Speak clearly so others can understand you.
-
Speech recognition
Identify and understand the speech of another person.
-
Near vision
See details that are up-close (within a few feet).
-
Oral comprehension
Listen to and understand what people say.
-
Written comprehension
Read and understand written information.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Categorising
Come up with different ways of grouping things.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written expression
Write in a way that people can understand.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Far vision
See details that are far away.
-
Selective attention
Pay attention to something without being distracted.
-
Multitasking
Do two or more things at the same time.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Finger dexterity
Put together small parts with your fingers.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Explaining things to people
Helping people to understand and use information.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4181.00 - Reservation and Transportation Ticket Agents and Travel Clerks.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Being exact or accurate
Be very exact or highly accurate.
-
Contact with the public
Work with customers or the public.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Face-to-face discussions
Talk with people face-to-face.
-
Telephone
Talk on the telephone.
-
Time pressure
Work to strict deadlines.
-
Teamwork
Work with people in a group or team.
-
Physically close to people
Work physically close to other people.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Conflict situations
Deal with conflict or disagreements.
-
Automation of tasks
Do tasks that are mostly automated.
-
Making repetitive motions
Spend time making repetitive motions.
-
Public speaking
Talk to a group of people.
-
Consequence of error
Work where mistakes have serious consequences.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4181.00 - Reservation and Transportation Ticket Agents and Travel Clerks.
All Ticket Salespersons
-
$1,035 Weekly Pay
-
Stable Future Growth
Ticket Sellers
-
15,400 workers Employment Size
-
Entry level Skill level rating
-
43% Full-Time Full-Time Share
-
41 hours Average full-time
-
33 years Average age
-
68% female Gender Share
Ticket Sellers sell tickets and make reservations for services such as travel and admission to sporting and entertainment venues. They may take tickets, issue boarding passes, or assist in the use of self-check systems. They may also work in call centres.
Specialisations: Booking Clerk, Reservations Clerk.
You can work as a Ticket Seller without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as tourism, hospitality or customer service.
Tasks
- Receives customers' requests, accepts payments, collects money, and issues tickets, receipts and change.
- Answers inquiries about charges, routes, schedules, reservations, coming attractions and fares.
- Contacts customers to cancel or confirm reservations.
The number of people working as Ticket Sellers (in their main job) stayed about the same over 5 years:
from 15,900 in 2011 to 15,400 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Ticket Sellers work in many regions of Australia.
- Industries: Most work in Transport, Postal and Warehousing; Information Media and Telecommunications; and Administrative and Support Services.
- Full-time: Less than half work full-time (43%, less than the average of 66%), showing there are many opportunities to work part-time.
- Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 33 years (compared to the average of 40 years). Many workers are under 25 years of age (32%).
- Gender: 68% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You can work as a Ticket Seller without formal qualifications. Some on the job training may be provided. Some workers have Vocational Education and Training (VET) qualifications in areas such as tourism, hospitality or customer service.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Retail Services VET training pathways.
Employers look for Ticket Salespersons that provide good customer service, are reliable and well presented.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Geography
Describing land, sea, and air, including their physical characteristics, locations, how they work together, and the location of plant, animal, and human life.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
Skills
Skills can be improved through training or experience.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Serving others
Looking for ways to help people.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Speaking
Talking to others.
-
Reading comprehension
Reading work related information.
-
Social perceptiveness
Understanding why people react the way they do.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Instructing
Teaching people how to do something.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Mathematics
Using maths to solve problems.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Speech clarity
Speak clearly so others can understand you.
-
Speech recognition
Identify and understand the speech of another person.
-
Near vision
See details that are up-close (within a few feet).
-
Oral comprehension
Listen to and understand what people say.
-
Written comprehension
Read and understand written information.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Categorising
Come up with different ways of grouping things.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written expression
Write in a way that people can understand.
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Far vision
See details that are far away.
-
Selective attention
Pay attention to something without being distracted.
-
Multitasking
Do two or more things at the same time.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Finger dexterity
Put together small parts with your fingers.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Handling and moving objects
Using hands and arms in handling, installing, positioning, moving and manipulating objects.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Doing physically active work
Use your arms, legs and whole body, such as climbing, lifting, balancing, walking, stooping, and handling objects.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Monitoring people, processes and things
Checking objects, actions, or events, and keeping an eye out for problems.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Checking for errors or defects
Inspecting equipment, structures, or materials for errors, problems or defects.
-
Explaining things to people
Helping people to understand and use information.
-
Making sense of information and ideas
Looking at, working with, and understanding data or information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4181.00 - Reservation and Transportation Ticket Agents and Travel Clerks.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Being exact or accurate
Be very exact or highly accurate.
-
Contact with the public
Work with customers or the public.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Face-to-face discussions
Talk with people face-to-face.
-
Telephone
Talk on the telephone.
-
Time pressure
Work to strict deadlines.
-
Teamwork
Work with people in a group or team.
-
Physically close to people
Work physically close to other people.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Conflict situations
Deal with conflict or disagreements.
-
Automation of tasks
Do tasks that are mostly automated.
-
Making repetitive motions
Spend time making repetitive motions.
-
Public speaking
Talk to a group of people.
-
Consequence of error
Work where mistakes have serious consequences.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 43-4181.00 - Reservation and Transportation Ticket Agents and Travel Clerks.