Welfare Centre Managers

Understanding why people react the way they do.

Listening to others, not interrupting, and asking good questions.

Motivating, developing, and directing people as they work, and choosing the best people for the job.

Keeping track of how well work is progressing so you can make changes or improvements.

Being adaptable and coordinating work with other people.

Reading work related information.

Talking to others.

Managing your own and other peoples' time to get work done.

Writing things for co-workers or customers.

Thinking about the pros and cons of different ways to solve a problem.

Figuring out the pros and cons of different options and choosing the best one.

Measuring how well a system is working and how to improve it.

Looking for ways to help people.

Being able to use what you have learnt to solve problems now and again in the future.

Figuring out the best way to teach or learn something new.

Figuring out how money is needed to do something, and keeping track of the money that's being spent.

Noticing a problem and figuring out the best way to solve it.

Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Teaching people how to do something.

Talking people into changing their minds or their behaviour.

Listen to and understand what people say.

Communicate by speaking.

Speak clearly so others can understand you.

Read and understand written information.

Write in a way that people can understand.

Use general rules to find answers or solve problems logically.

Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

Identify and understand the speech of another person.

See details that are up-close (within a few feet).

Come up with a number of ideas about a topic, even if the ideas aren't very good.

Come up with unusual or clever ideas, or creative ways to solve a problem.

Use lots of detailed information to come up with answers or make general rules.

Come up with different ways of grouping things.

Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

Choose the right maths method or formula to solve a problem.

Add, subtract, multiply, or divide.

See details that are far away.

See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Do two or more things at the same time.

Pay attention to something without being distracted.

Handling complaints and disagreements, and negotiating with people.

Guiding and directing staff, including setting and monitoring performance standards.

Building good working relationships and keeping them over time.

Providing guidance and expert advice to management or other groups.

Giving information to co-workers by telephone, in writing, or in person.

Using information to work out the best solution and solve problems.

Getting members of a group to work together to finish a task.

Giving information to the public, business or government by telephone, in writing, or in person.

Providing personal assistance, medical attention, or emotional support.

Deciding on goals and putting together a detailed plan to get the work done.

Greeting or serving customers, clients or guests, and public speaking or performing.

Using your own ideas for developing, designing, or creating something new.

Deciding whether events or processes comply with laws, regulations, or standards.

Working out the value, importance, or quality of things, services or people.

Encouraging and building trust, respect, and cooperation among team members.

Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Deciding on goals and figuring out what you need to do to achieve them.

Looking for, getting and understanding different kinds of information.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Using computers to program, write software, set up functions, enter data, or process information.

Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

Working with people. Helping or providing service to others.

Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Ideas and thinking. Searching for facts and figuring out problems in your head.

Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.