Overview
All Health and Welfare Services Managers
-
$2,148 Weekly Pay
-
Very strong Future Growth
Welfare Centre Managers
-
1,000 workers Employment Size
-
Very high skill Skill level rating
-
83% Full-Time Full-Time Share
-
43 hours Average full-time
-
48 years Average age
-
70% female Gender Share
Welfare Centre Managers manage centres, programs or projects concerned with social welfare support.
Also known as: Welfare Project Manager.
You usually need a formal qualification in business management, social work, community development or another related field and relevant experience to work as a Welfare Centre Manager. University and Vocational Education and Training (VET) are both common study pathways.
Tasks
- Provides overall direction and management for the service, facility, organisation or centre.
- Co-ordinates and administers health and welfare programmes and clinical services.
- Monitors and evaluates resources devoted to health, welfare, recreation, housing, employment, training and other community facilities and centres.
- Controls administrative operations such as budget planning, report preparation, expenditure on supplies, equipment and services.
- Liaises with other health and welfare providers, boards and funding bodies to discuss areas of health and welfare service co-operation and co-ordination.
- Represents the organisation in negotiations, conventions, seminars, public hearings and forums.
- Controls selection, training and supervision of staff.
Prospects
The number of people working as Welfare Centre Managers (in their main job) fell over 5 years:
from 1,500 in 2011 to 1,000 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a very small occupation.
- Location: Welfare Centre Managers work in many regions of Australia.
- Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Other Services.
- Full-time: Most work full-time (83%, much higher than the average of 66%).
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 48 years (compared to the average of 40 years). Many workers are 45 years or older (59%).
- Gender: 70% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You usually need a formal qualification in business management, social work, community development or another related field and relevant experience to work as a Welfare Centre Manager. University and Vocational Education and Training (VET) are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Health Industry VET training pathways.
Skills & Knowledge
Employers look for Health and Welfare Services Managers who have strong people skills, can communicate clearly and multitask under pressure.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Skills
Skills can be improved through training or experience.
-
Social perceptiveness
Understanding why people react the way they do.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Serving others
Looking for ways to help people.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Instructing
Teaching people how to do something.
-
Persuasion
Talking people into changing their minds or their behaviour.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Speech clarity
Speak clearly so others can understand you.
-
Written comprehension
Read and understand written information.
-
Written expression
Write in a way that people can understand.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Near vision
See details that are up-close (within a few feet).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Categorising
Come up with different ways of grouping things.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Far vision
See details that are far away.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Multitasking
Do two or more things at the same time.
-
Selective attention
Pay attention to something without being distracted.
Activities
These are kinds of activities workers regularly do in this job.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Teamwork
Work with people in a group or team.
-
Contact with the public
Work with customers or the public.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Electronic mail
Use electronic mail.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Letters and memos
Write letters and memos.
-
Lead or coordinate a team
Lead others to do work activities.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Time pressure
Work to strict deadlines.
-
Spend time sitting
Spend time sitting at work.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Consequence of error
Work where mistakes have serious consequences.
-
Being exact or accurate
Be very exact or highly accurate.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Health and safety of others
Take responsibility for the health and safety of others.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.
All Health and Welfare Services Managers
-
$2,148 Weekly Pay
-
Very strong Future Growth
Welfare Centre Managers
-
1,000 workers Employment Size
-
Very high skill Skill level rating
-
83% Full-Time Full-Time Share
-
43 hours Average full-time
-
48 years Average age
-
70% female Gender Share
Welfare Centre Managers manage centres, programs or projects concerned with social welfare support.
Also known as: Welfare Project Manager.
You usually need a formal qualification in business management, social work, community development or another related field and relevant experience to work as a Welfare Centre Manager. University and Vocational Education and Training (VET) are both common study pathways.
Tasks
- Provides overall direction and management for the service, facility, organisation or centre.
- Co-ordinates and administers health and welfare programmes and clinical services.
- Monitors and evaluates resources devoted to health, welfare, recreation, housing, employment, training and other community facilities and centres.
- Controls administrative operations such as budget planning, report preparation, expenditure on supplies, equipment and services.
- Liaises with other health and welfare providers, boards and funding bodies to discuss areas of health and welfare service co-operation and co-ordination.
- Represents the organisation in negotiations, conventions, seminars, public hearings and forums.
- Controls selection, training and supervision of staff.
The number of people working as Welfare Centre Managers (in their main job) fell over 5 years:
from 1,500 in 2011 to 1,000 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a very small occupation.
- Location: Welfare Centre Managers work in many regions of Australia.
- Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Other Services.
- Full-time: Most work full-time (83%, much higher than the average of 66%).
- Hours: Full-time workers spend around 43 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 48 years (compared to the average of 40 years). Many workers are 45 years or older (59%).
- Gender: 70% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You usually need a formal qualification in business management, social work, community development or another related field and relevant experience to work as a Welfare Centre Manager. University and Vocational Education and Training (VET) are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Health Industry VET training pathways.
Employers look for Health and Welfare Services Managers who have strong people skills, can communicate clearly and multitask under pressure.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Sales and marketing
Showing, promoting, and selling including marketing strategy, product demonstration, sales techniques, and sales control systems.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Production and processing
Raw materials, production processes, quality control, costs, and ways of making and distributing goods.
Skills
Skills can be improved through training or experience.
-
Social perceptiveness
Understanding why people react the way they do.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Reading comprehension
Reading work related information.
-
Speaking
Talking to others.
-
Time management
Managing your own and other peoples' time to get work done.
-
Writing
Writing things for co-workers or customers.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Serving others
Looking for ways to help people.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Management of financial resources
Figuring out how money is needed to do something, and keeping track of the money that's being spent.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Instructing
Teaching people how to do something.
-
Persuasion
Talking people into changing their minds or their behaviour.
Abilities
Workers use these physical and mental abilities.
-
Oral comprehension
Listen to and understand what people say.
-
Oral expression
Communicate by speaking.
-
Speech clarity
Speak clearly so others can understand you.
-
Written comprehension
Read and understand written information.
-
Written expression
Write in a way that people can understand.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Speech recognition
Identify and understand the speech of another person.
-
Near vision
See details that are up-close (within a few feet).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Categorising
Come up with different ways of grouping things.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Mathematics
Choose the right maths method or formula to solve a problem.
-
Working with numbers
Add, subtract, multiply, or divide.
-
Far vision
See details that are far away.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Multitasking
Do two or more things at the same time.
-
Selective attention
Pay attention to something without being distracted.
Activities
These are kinds of activities workers regularly do in this job.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Guiding and directing staff
Guiding and directing staff, including setting and monitoring performance standards.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Giving expert advice
Providing guidance and expert advice to management or other groups.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Leading and encouraging a team
Encouraging and building trust, respect, and cooperation among team members.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Coming up with systems and processes
Deciding on goals and figuring out what you need to do to achieve them.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Teamwork
Work with people in a group or team.
-
Contact with the public
Work with customers or the public.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Electronic mail
Use electronic mail.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Freedom to make decisions
Have freedom to make decision on your own.
-
Letters and memos
Write letters and memos.
-
Lead or coordinate a team
Lead others to do work activities.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Time pressure
Work to strict deadlines.
-
Spend time sitting
Spend time sitting at work.
-
Responsible for outcomes
Take responsibility for the results of other people's work.
-
Consequence of error
Work where mistakes have serious consequences.
-
Being exact or accurate
Be very exact or highly accurate.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Health and safety of others
Take responsibility for the health and safety of others.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Helping
Working with people. Helping or providing service to others.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

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The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 11-9151.00 - Social and Community Service Managers.