Welfare Workers

Understanding why people react the way they do.

Listening to others, not interrupting, and asking good questions.

Looking for ways to help people.

Talking to others.

Reading work related information.

Writing things for co-workers or customers.

Thinking about the pros and cons of different ways to solve a problem.

Keeping track of how well work is progressing so you can make changes or improvements.

Being adaptable and coordinating work with other people.

Figuring out the pros and cons of different options and choosing the best one.

Figuring out the best way to teach or learn something new.

Managing your own and other peoples' time to get work done.

Talking people into changing their minds or their behaviour.

Being able to use what you have learnt to solve problems now and again in the future.

Teaching people how to do something.

Noticing a problem and figuring out the best way to solve it.

Bringing people together and trying to sort out their differences.

Measuring how well a system is working and how to improve it.

Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.

Motivating, developing, and directing people as they work, and choosing the best people for the job.

Communicate by speaking.

Listen to and understand what people say.

Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.

Write in a way that people can understand.

Use general rules to find answers or solve problems logically.

Identify and understand the speech of another person.

Read and understand written information.

Speak clearly so others can understand you.

See details that are up-close (within a few feet).

Use lots of detailed information to come up with answers or make general rules.

Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).

Come up with a number of ideas about a topic, even if the ideas aren't very good.

Come up with different ways of grouping things.

Do two or more things at the same time.

Come up with unusual or clever ideas, or creative ways to solve a problem.

Pay attention to something without being distracted.

See a pattern (a figure, object, word, or sound) hidden in other distracting material.

Remember things like words, numbers, pictures, and procedures.

See details that are far away.

Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.

Deciding on goals and putting together a detailed plan to get the work done.

Using information to work out the best solution and solve problems.

Keeping up-to-date with technology and new ideas.

Comparing objects, actions, or events. Looking for differences between them or changes over time.

Giving information to co-workers by telephone, in writing, or in person.

Deciding whether events or processes comply with laws, regulations, or standards.

Greeting or serving customers, clients or guests, and public speaking or performing.

Handling complaints and disagreements, and negotiating with people.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Providing personal assistance, medical attention, or emotional support.

Building good working relationships and keeping them over time.

Looking for, getting and understanding different kinds of information.

Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.

Working out the value, importance, or quality of things, services or people.

Getting members of a group to work together to finish a task.

Using your own ideas for developing, designing, or creating something new.

Giving information to the public, business or government by telephone, in writing, or in person.

Working out the timing of events, programs, and activities, as well as the work of others.

Using computers to program, write software, set up functions, enter data, or process information.

Doing day-to-day office work such as filing and processing paperwork.

Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.

Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.

Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.

Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.

Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.

Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.

Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.

Working with people. Helping or providing service to others.

Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.

Ideas and thinking. Searching for facts and figuring out problems in your head.

Working with forms, designs and patterns. Often need self-expression and can be done without following rules.

Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.