Overview
All Welfare, Recreation and Community Arts Workers
-
$1,374 Weekly Pay
-
Very strong Future Growth
Welfare Workers
-
20,000 workers Employment Size
-
Very high skill Skill level rating
-
64% Full-Time Full-Time Share
-
41 hours Average full-time
-
42 years Average age
-
79% female Gender Share
Welfare Workers assist individuals, families and groups with social, emotional or financial difficulties to improve quality of life, by educating and supporting them and working towards change in their social environment.
You need a formal qualification in community services work to work as a Welfare Worker. University and Vocational Education and Training (VET) are both common study pathways.
Tasks
- Provides support while exploring alternatives with clients who experience difficulties such as marital problems, unemployment, illness and drug abuse.
- Assesses risks and provides intensive short-term crisis counselling for victims of domestic violence, child abuse, disasters and other crises.
- Assists to establish and administer neighbourhood houses, community groups, employment training programmes and other services.
Prospects
The number of people working as Welfare Workers (in their main job) grew very strongly over 5 years:
from 17,200 in 2011 to 20,000 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Welfare Workers work in many regions of Australia.
- Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Education and Training.
- Full-time: Many work full-time (64%, similar to the average of 66%).
- Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 42 years (compared to the average of 40 years).
- Gender: 79% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
Pathways
You need a formal qualification in community services work to work as a Welfare Worker. University and Vocational Education and Training (VET) are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Community Services and Sport, Fitness and Recreation VET training pathways.
Skills & Knowledge
Employers look for Welfare, Recreation and Community Arts Workers who can communicate and are mature and organised.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Skills
Skills can be improved through training or experience.
-
Social perceptiveness
Understanding why people react the way they do.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Serving others
Looking for ways to help people.
-
Speaking
Talking to others.
-
Reading comprehension
Reading work related information.
-
Writing
Writing things for co-workers or customers.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Time management
Managing your own and other peoples' time to get work done.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Instructing
Teaching people how to do something.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Oral comprehension
Listen to and understand what people say.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written expression
Write in a way that people can understand.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Speech recognition
Identify and understand the speech of another person.
-
Written comprehension
Read and understand written information.
-
Speech clarity
Speak clearly so others can understand you.
-
Near vision
See details that are up-close (within a few feet).
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Categorising
Come up with different ways of grouping things.
-
Multitasking
Do two or more things at the same time.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Selective attention
Pay attention to something without being distracted.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Far vision
See details that are far away.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Providing office support
Doing day-to-day office work such as filing and processing paperwork.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.
Work Environment
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Electronic mail
Use electronic mail.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Time pressure
Work to strict deadlines.
-
Contact with the public
Work with customers or the public.
-
Teamwork
Work with people in a group or team.
-
Physically close to people
Work physically close to other people.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Being exact or accurate
Be very exact or highly accurate.
-
Letters and memos
Write letters and memos.
-
Conflict situations
Deal with conflict or disagreements.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Lead or coordinate a team
Lead others to do work activities.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Disease or infection
Be exposed to disease or infections.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Helping
Working with people. Helping or providing service to others.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.
All Welfare, Recreation and Community Arts Workers
-
$1,374 Weekly Pay
-
Very strong Future Growth
Welfare Workers
-
20,000 workers Employment Size
-
Very high skill Skill level rating
-
64% Full-Time Full-Time Share
-
41 hours Average full-time
-
42 years Average age
-
79% female Gender Share
Welfare Workers assist individuals, families and groups with social, emotional or financial difficulties to improve quality of life, by educating and supporting them and working towards change in their social environment.
You need a formal qualification in community services work to work as a Welfare Worker. University and Vocational Education and Training (VET) are both common study pathways.
Tasks
- Provides support while exploring alternatives with clients who experience difficulties such as marital problems, unemployment, illness and drug abuse.
- Assesses risks and provides intensive short-term crisis counselling for victims of domestic violence, child abuse, disasters and other crises.
- Assists to establish and administer neighbourhood houses, community groups, employment training programmes and other services.
The number of people working as Welfare Workers (in their main job) grew very strongly over 5 years:
from 17,200 in 2011 to 20,000 in 2016.
Caution: The Australian jobs market is changing in response to the COVID-19 pandemic. These estimates do not take account of the impact of COVID-19. They may not reflect the current jobs market and should be used and interpreted with extreme caution.
- Size: This is a medium sized occupation.
- Location: Welfare Workers work in many regions of Australia.
- Industries: Most work in Health Care and Social Assistance; Public Administration and Safety; and Education and Training.
- Full-time: Many work full-time (64%, similar to the average of 66%).
- Hours: Full-time workers spend around 41 hours per week at work (compared to the average of 44 hours).
- Age: The average age is 42 years (compared to the average of 40 years).
- Gender: 79% of workers are female (compared to the average of 48%).
Main Industries
Source: Based on ABS Census 2016, Customised Report. Industries are based on the Australian and New Zealand Standard Industrial Classification (ANZSIC 06).
States and Territories
NSW
VIC
QLD
SA
WA
TAS
NT
ACT
Source: Based on ABS Census 2016, Customised Report. Share of workers across Australian States and Territories, in this job compared to the all jobs average.
Age Profile
Source: Based on ABS Census 2016, Customised Report. Age profile of workers in this job compared to the all jobs average.
Education Level
Source: ABS Census 2016, Customised Report. Highest qualification completed by workers in this job (in any field of study). Qualifications needed by new workers might be different from the qualifications of workers already in the job.
You need a formal qualification in community services work to work as a Welfare Worker. University and Vocational Education and Training (VET) are both common study pathways.
Before starting a course, check it will provide you with the skills and qualifications you need. Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- My Skills to compare Vocational Education and Training (VET) courses, providers and student outcomes.
- AAPathways website to explore Community Services and Sport, Fitness and Recreation VET training pathways.
Employers look for Welfare, Recreation and Community Arts Workers who can communicate and are mature and organised.
Filter Skills & Knowledge
Knowledge
These are important topics, subjects or knowledge areas.
-
Psychology
Human behaviour; differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.
-
Customer and personal service
Understanding customer needs, providing good quality service, and measuring customer satisfaction.
-
Therapy and counselling
Diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and career counselling and guidance.
-
Clerical
Word processing, managing files and records, stenography and transcription, designing forms, and other office work.
-
Sociology and anthropology
Group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
-
English language
English language including the meaning and spelling of words, rules of composition, and grammar.
-
Philosophy and theology
Philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, practices, and impact on society.
-
Education and training
Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
-
Computers and electronics
Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
-
Law and government
How our laws and courts work. Government rules and regulations, and the political system.
-
Public safety and security
Use of equipment, rules and ideas to protect people, data, property, and institutions.
-
Mathematics
Arithmetic, algebra, geometry, calculus, or statistics.
-
Administration and management
Business principles involved in strategic planning, leadership, and coordinating people and resources.
-
Medicine and dentistry
Diagnose and treat human injuries, diseases, and deformities, including preventive health-care measures.
-
Communications and media
Media production, communication, and dissemination. Includes written, spoken, and visual media.
-
Transportation
Moving people or goods by air, rail, sea, or road.
-
Personnel and human resources
Recruiting and training people, managing pay and other entitlements (like sick leave), and negotiating pay and conditions.
-
Telecommunications
Transmission, broadcasting, switching, control, and operation of telecommunications systems.
-
Economics and accounting
Economics and accounting, the financial markets, banking and checking and reporting of financial data.
-
Foreign language
Foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Skills
Skills can be improved through training or experience.
-
Social perceptiveness
Understanding why people react the way they do.
-
Active listening
Listening to others, not interrupting, and asking good questions.
-
Serving others
Looking for ways to help people.
-
Speaking
Talking to others.
-
Reading comprehension
Reading work related information.
-
Writing
Writing things for co-workers or customers.
-
Critical thinking
Thinking about the pros and cons of different ways to solve a problem.
-
Monitoring
Keeping track of how well work is progressing so you can make changes or improvements.
-
Coordination with others
Being adaptable and coordinating work with other people.
-
Judgment and decision making
Figuring out the pros and cons of different options and choosing the best one.
-
Learning strategies
Figuring out the best way to teach or learn something new.
-
Time management
Managing your own and other peoples' time to get work done.
-
Persuasion
Talking people into changing their minds or their behaviour.
-
Active learning
Being able to use what you have learnt to solve problems now and again in the future.
-
Instructing
Teaching people how to do something.
-
Complex problem solving
Noticing a problem and figuring out the best way to solve it.
-
Negotiation
Bringing people together and trying to sort out their differences.
-
Systems evaluation
Measuring how well a system is working and how to improve it.
-
Systems analysis
Figuring out how a system should work and how changes in conditions, operations, and the environment will affect it.
-
Management of personnel resources
Motivating, developing, and directing people as they work, and choosing the best people for the job.
Abilities
Workers use these physical and mental abilities.
-
Oral expression
Communicate by speaking.
-
Oral comprehension
Listen to and understand what people say.
-
Problem spotting
Notice when something is wrong or is likely to go wrong, even if you can't solve the problem.
-
Written expression
Write in a way that people can understand.
-
Deductive reasoning
Use general rules to find answers or solve problems logically.
-
Speech recognition
Identify and understand the speech of another person.
-
Written comprehension
Read and understand written information.
-
Speech clarity
Speak clearly so others can understand you.
-
Near vision
See details that are up-close (within a few feet).
-
Inductive reasoning
Use lots of detailed information to come up with answers or make general rules.
-
Sorting or ordering
Order or arrange things in a pattern or sequence (e.g., numbers, letters, words, pictures, mathematical operations).
-
Brainstorming
Come up with a number of ideas about a topic, even if the ideas aren't very good.
-
Categorising
Come up with different ways of grouping things.
-
Multitasking
Do two or more things at the same time.
-
Originality
Come up with unusual or clever ideas, or creative ways to solve a problem.
-
Selective attention
Pay attention to something without being distracted.
-
Flexibility of closure
See a pattern (a figure, object, word, or sound) hidden in other distracting material.
-
Memorization
Remember things like words, numbers, pictures, and procedures.
-
Far vision
See details that are far away.
-
Perceptual speed
Use your eyes to quickly compare groups of letters, numbers, pictures, or other things.
Activities
These are kinds of activities workers regularly do in this job.
-
Planning and prioritising work
Deciding on goals and putting together a detailed plan to get the work done.
-
Making decisions and solving problems
Using information to work out the best solution and solve problems.
-
Keeping your knowledge up-to-date
Keeping up-to-date with technology and new ideas.
-
Looking for changes over time
Comparing objects, actions, or events. Looking for differences between them or changes over time.
-
Communicating within a team
Giving information to co-workers by telephone, in writing, or in person.
-
Checking compliance with standards
Deciding whether events or processes comply with laws, regulations, or standards.
-
Working with the public
Greeting or serving customers, clients or guests, and public speaking or performing.
-
Negotiating and resolving conflicts
Handling complaints and disagreements, and negotiating with people.
-
Documenting or recording information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
-
Helping and caring for others
Providing personal assistance, medical attention, or emotional support.
-
Building good relationships
Building good working relationships and keeping them over time.
-
Researching and investigating
Looking for, getting and understanding different kinds of information.
-
Collecting and organising information
Compiling, coding, categorizing, calculating, tabulating, auditing, or checking information or data.
-
Assessing and evaluating things
Working out the value, importance, or quality of things, services or people.
-
Coordinating the work of a team
Getting members of a group to work together to finish a task.
-
Thinking creatively
Using your own ideas for developing, designing, or creating something new.
-
Communicating with the public
Giving information to the public, business or government by telephone, in writing, or in person.
-
Scheduling work and activities
Working out the timing of events, programs, and activities, as well as the work of others.
-
Working with computers
Using computers to program, write software, set up functions, enter data, or process information.
-
Providing office support
Doing day-to-day office work such as filing and processing paperwork.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.
Learn about the daily activities, and physical and social demands faced by workers. Explore the values and work styles that workers rate as most important.
Filter Work Environment
Demands
The physical and social demands workers face most often are shown below.
-
Contact with people
Have contact with people by telephone, face-to-face, or any other way.
-
Telephone
Talk on the telephone.
-
Face-to-face discussions
Talk with people face-to-face.
-
Electronic mail
Use electronic mail.
-
Indoors, heat controlled
Work indoors with access to heating or cooling.
-
Time pressure
Work to strict deadlines.
-
Contact with the public
Work with customers or the public.
-
Teamwork
Work with people in a group or team.
-
Physically close to people
Work physically close to other people.
-
Frequent decision making
Frequently make decisions that impact other people.
-
Impact of decisions
Make decisions that have a large impact on other people.
-
Angry or unpleasant people
Deal with unpleasant, angry, or rude people.
-
Being exact or accurate
Be very exact or highly accurate.
-
Letters and memos
Write letters and memos.
-
Conflict situations
Deal with conflict or disagreements.
-
Loud or uncomfortable sounds
Be exposed to noises and sounds that are distracting or uncomfortable.
-
Lead or coordinate a team
Lead others to do work activities.
-
Unstructured work
Have freedom to decide on tasks, priorities, and goals.
-
Disease or infection
Be exposed to disease or infections.
-
Repeating same tasks
Repeat the same tasks or activities (e.g., key entry) over and over, without stopping.
Values
Work values are important to a person’s feeling of satisfaction. All six values are shown below.
-
Relationships
Serve and work with others. Workers usually get along well with each other, do things to help other people, and are rarely pressured to do things that go against their sense of right and wrong.
-
Support
Supportive management that stands behind employees. Workers are treated fairly by their company, they are supported by management, and have supervisors who train them well.
-
Independence
Work alone and make decisions. Workers are able to try out their own ideas, make decisions on their own, and work with little or no supervision.
-
Achievement
Results oriented. Workers are able to use their strongest abilities, giving them a feeling of accomplishment.
-
Working conditions
Job security and good working conditions. There is usually a steady flow of interesting work, and the pay and conditions are generally good.
-
Recognition
Advancement and the potential to lead. Workers are recognised for the work that they do, they may give directions and instructions to others, and they are looked up to in their company and their community.
Interests
Interests are the style or type of work we prefer to do. All interest areas are shown below.
-
Administrative
Following set procedures and routines. Working with numbers and details more than with ideas, usually following rules.
-
Helping
Working with people. Helping or providing service to others.
-
Enterprising
Starting up and carrying out projects. Leading people and making many decisions. Sometimes require risk taking and often deal with business.
-
Analytical
Ideas and thinking. Searching for facts and figuring out problems in your head.
-
Creative
Working with forms, designs and patterns. Often need self-expression and can be done without following rules.
-
Practical
Practical, hands-on work. Often with plants and animals, or materials like wood, tools, and machinery.

O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration.
The skills and importance ratings on this page are derived from the US Department of Labor O*NET Database Version 21.2, 21-1093.00 - Social and Human Service Assistants.